All Hospice Caring volunteers who work
directly with clients in our Patient and Family, Adult
Bereavement, and Children’s Bereavement programs are
required to take our Volunteer Training. All training is
held at the Hospice Caring Cottage.
Volunteers are the heart of
Hospice Caring. In order to responsibly serve patients
and the bereaved, every volunteer who works directly
with clients must complete a three-day ()
session, which is often described by graduates as a
The training provides information
about the many aspects of the dying process and the
various non-medical ways to assist the dying through
their end-of-life journey. Through lectures, guided
exercises and role playing, staff and professionals
present a broad range of information and skill-building
instruction to new volunteers that prepares them to be
one-on-one caregivers and bereavement facilitators. The
training includes topics such as hospice care, death and
dying, grief, communication, appreciating diversity,
nursing homes, funeral homes, legal documents, Hospice
Caring’s caregiving and bereavement programs, and
volunteer self-care and responsibilities.
Registration: To register, please
contact Hospice Caring at 301-869-HOPE (4673).
potential volunteers (caregivers and group facilitators)
who work directly with clients undergo a background
Student feedback about Volunteer Training
"This training far exceeded my expectations in terms of
what I learned, the staff and volunteers I met and my
classmates. We have not even started our volunteering,
but I already feel part of a warm, warm family. Thank
you for this wonderfully amazing experience!"
"I found that the training was done in the spirit of the
patient first. This touched my heart and nothing better
could be said. Thank you."
"I used to be a training coordinator for a for-profit
training organization...All I can say is this training
has been the best that I have ever had contact with.
Very professional, informative and entertaining. Don't
change a thing!"
Adult Bereavement Facilitator Training
Our Adult Bereavement Facilitator Training prepares
volunteers to co-facilitate our peer support groups for
adults who are grieving the death of a loved one. Topics
grief-related issues, group dynamics, communication
skills, and facilitation skills.
Training is offered once or twice a year, as
needed. Training is held on a Saturday and two weekday
3-day Volunteer Training plus a
completed background check
Student feedback about Adult Bereavement Facilitator
"The information was very thorough and allowed for a lot
of thoughtful and insightful discussions."
"We all got to know each other, got to explore our own grief,
and were able to see how you lead groups and get
everyone engaged in the conversation.
"Materials were first-rate; time was well-structured and
enjoyable; flowed well."
Good Grief Club Facilitator Training
This training prepares volunteers for co-facilitating
our 7-week Good Grief Clubs in
schools during school hours with a school counselor.
Topics covered include children’s ways of grieving, an
agenda for each weekly session, a myriad of tools to
help children in grades K-12, and information about
working within the school system.
Schedule: Training is offered
once or twice a year, as needed. Training is held on
3-day Volunteer Training plus a completed background
Student feedback about Good Grief Club Facilitator Training
“The training was so thorough. I feel privileged to have
taken part in it.”
“Great speakers panel. Listening to them tell their stories
was extremely helpful.”
“I feel prepared to be a Good Grief Club facilitator, and
I’m secure in the knowledge that if I need help or have
questions there are people to go to.”
Frequently Asked Questions About Training
Here we address questions about Hospice Caring’s training
programs. If you have other questions, please contact Hospice
1. Are administrative and event
volunteers required to take Volunteer Training? Will they
still undergo a background check even if they don’t take
Administrative and event volunteers are not required to take
the three-day Volunteer Training. The Volunteer Training is
for “program” volunteers (caregivers and bereavement
2. Do any of Hospice Caring’s training
programs satisfy professional counseling or medical career
field criteria for accreditation or continuing education
units (CEUs)? Does Hospice Caring train professional hospice
caregivers and bereavement facilitators in the various
medical and social services career fields if they reimburse
Hospice Caring for the cost of the training?
qualified and professional speakers at our training, and we
meet the requirements of the State’s “Limited License
Hospice” training. But it would not satisfy educational or
professional credits as we are not medical.
3. I have already been trained by another
hospice organization to be a volunteer caregiver and
bereavement facilitator. Will my training transfer to
Hospice Caring as a substitute for the Volunteer Training at
are a very unique hospice, and our training reflects our
the adult volunteers for Camp
who are known as Big Buddies, need to take Volunteer
Training and the Good Grief Club Facilitator Training?
have a special one-day training to be a Big Buddy at Camp
We provide ongoing supervision, guidance, support and continuing
education for our volunteers. They are invited to attend monthly
meetings (caregiver support and bereavement support), a book
club, and social gatherings. Volunteers are kept informed
through newsletters, e-mails, and mailings.
Hospice Caring’s training is held at the Cottage in our
resource room, the wing of the Cottage dedicated “Joshua’s
Place at Hospice Caring: A Resource for Life™.” This
peaceful, bright room is equipped with a refrigerator and
microwave that students may use. Ample parking is available
at the Cottage.
For more information,
call 301-869-HOPE (4673)
Hospice Caring, Inc.
and Healing Hearts
Hospice Caring, Inc. | 518 South Frederick Avenue| Gaithersburg, MD 20877 | Serving Montgomery County
since 1989 Contact Hospice Caring
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